Contact EventScreen
EventScreen is operated by Kinecio LLC, registered in Kansas, United States. The fastest way to reach us is email, and a person reads every message.
What to include
- A ticket or playback problem: the email address you bought with, the name of the event, and what you saw. The frequently asked questions cover the common cases.
- A refund: the event and the email address on the purchase. The rules are in the Terms of Service.
- A privacy request: say whether you want a copy of your data, a correction or a deletion, from the email address on your account. See the Privacy Policy.
- A problem with an event or its content: the link to the event page and a description of the problem.
- Running events: apply here, or read how organizing works first.
Response time
We aim to answer within two business days. For a live event that is happening now, put the event name in the subject line.